Get your time back—without hiring, training, or chasing tasks every day.
HIPAA-ready workflows • Trained on your process • Built for growth
Care Nexus VA Services pairs real human support with automation inside Care Nexus—so scheduling, follow-up, reactivation, and patient communication don’t fall on your already-buried team.
The practice isn’t broken. The workload is.
When your front desk is stretched thin, the practice starts leaking in predictable places:
Missed calls that never convert
Intake that stalls
No-shows that could’ve been prevented
Patients who “meant to book” but never did
Reviews/referrals that never get asked for
Reactivation that never happens
Where is your practice leak?
Booking Leakage
Missed calls + slow follow-up = lost patients.
If a lead isn’t contacted fast, they book somewhere else.
Care Nexus fix: AI front desk + instant booking + onboarding
Show-Up Leakage
No-shows + intake friction = empty slots.
Most clinics don’t lose demand… they lose completion.
Care Nexus fix: automated reminders + confirmations + intake that’s done before the visit.
Get-Paid Leakage
Billing/claims drag + poor visibility = cashflow stress.
Revenue you “earned” shouldn’t take weeks to hit the bank.
Care Nexus fix: billing workflow visibility + optional billing + VA services to keep things moving.
See What We'd Run in Your Practice
We'll show the exact workflows + how the VA executes them.
Why It Works
Human support
Your VA doesn't "wing it." They operate inside of Care Nexus with playbooks tied to your workflows.
Consistency
We outline clear escalation rules so nothing sits in limbo.
Get Care Nexus VA Services
Human support + automation = consistency
playbooks tied to your workflows
automation doing the repetitive lifting
escalation rules so nothing sits in limbo
weekly reporting so you see outcomes, not activity
Fuller schedule
Missed-call follow-up + fast response workflows
Appointment confirmations and reschedule recovery
Waitlist management (fill cancellations)
Cleaner Intake
Intake follow-up so charts are ready before the visit
Patient messaging coordination (with defined boundaries)
Better retention
Reactivation sequences for cold leads and past patients
“Next visit” nudges to keep continuity on track
More reputation-driven growth
Review requests at the right moment
Referral prompting and simple referral workflows
Virtual Assistant Packages
1
Get the Basics Built
Strategy & Setup
1 initial 45 minute strategy call per month
Backend audit of existing Care Nexus setup (forms, pipelines, calendars)
Funnels & Pages
1 funnel per month (eg. opt-in -> thank you or booking page)
One new automation per month
Email Nurture
1 short sequence per month (4 emails + 2 text messages) for:
New leads
Webinar/Workshop follow-up
Simple no-show follow up
2
Hands-On Growth Partner
Ideal for practices and businesses actively marketing (social, ads, referrals) who want Care Nexus to run like a true growth engine.
All of the above plus:
1 additional automation workflow per month
1 full email nurture sequence (8 emails + 3 text messages)
1 broadcast email per month (eg. newsletter or promo)
1 quiz or survey per month
3
Fractional Backend Team
For multi-location practices, group practices, or higher-volume service businesses that want Care Nexus to function like an in-house growth department.
The Hands-On Growth Partner package, plus the following:
Custom Care Nexus dashboard build or refresh (new leads, booked calls, show rates, conversion, revenue by source* – as available via the client's data
We'll Recommend The Right Package Based On Volume and Goals.
Skip the tech headaches. Get more patients, automate your workflow, and increase your revenue—without doing it all yourself.
Ready for a Faster, More Profitable Practice?
Fix your leaks.
Sign up for Care Nexus today and experience the difference an all-in-one, practice management system can make for you and your patients.
